Enhancing the Guest Experience with Balanced Amenities
This session is tailored for tribes considering a new casino development or expanding an existing small-to-midsize property. Panelists will explore the balance between gaming and non-gaming amenities, including fine dining, luxury accommodations, entertainment venues, multi-use spaces, covered parking, and convenience technology. The discussion will highlight historical return on investment for each amenity and the value of feasibility studies in determining the right mix and scale to maximize guest experience and long-term success.