Conference: March 30 – April 2, 2026
Exhibition & DigitalPlay Summit: April 1 – April 2, 2026

2025 Schedule

The Omni-Channel Customer: How Shifting Consumer Behaviors Are Reshaping Gaming

Apr 02, 2025
Aisle 2500
Digital Play Summit

The next generation of gamblers isn’t waiting - they’ve already gone mobile. As consumer behaviors shift toward digital-first experiences, tribal gaming must evolve. This session examines the demands of mobile-savvy players, the urgency of digital innovation, and how tribal operators can modernize strategies to stay competitive in a rapidly evolving market

Moderators
Joe Kustelski
Joe Kustelski, Co-Founder - Chalkline Sports
Speakers
Bill Anderson
Bill Anderson, Business Development Executive - SportRadar
Jai Maw
Jai Maw, Co-Founder & President - Betting Hero
Dominic Ortiz
Dominic Ortiz, CEO - Potawatomi Casinos & Hotels
Suzanne Leckert
Suzanne Leckert, Co-Founder - Convergence Strategy Group